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Editor doesn't recognize one of the modules

Hello,

My Joué doesn't recognize my SCALER module. I open the editor and I see an strange icon. As I clic it, the software editor shuts down.

Any idea?

 

 

Hi Guimmet,

Yes unfortunately we had an issue with a few scalers during the quality check: they haven't been programmed properly. Please contact-us directly at support@play-joue.com

We are really sorry for this mistake.

Thank you for your understanding.
Guillaume @Joué